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The Walt Disney Company. Be you. Be here. Be part of the story.

Be Part of the Story

Booking Advisor, F/M/NB – German Market, Long-Term Contract

申請 稍後繼續申請 Job ID 1222037BR 職位地點 Marne-la-Vallée, 法国 有意工作的公司 Disneyland Paris 張貼日期 2024/08/11

工作概要:

The Disneyland Paris Difference:

  • A unique working environment: Immerse yourself in an international environment with countless opportunities.
  • Structured working hours: Enjoy consecutive days off and overtime pay.
  • Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
  • Convenient accommodation: Housing close to our parks, subject to availability.
  • Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
  • Exclusive access: Enjoy our parks and the Disney+ platform.
  • And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more here.
Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey!

Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent for the German market.

Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:
  • Identifying the needs of visitors and travel agents.
  • Advising and informing them in German and/or English.
  • Provide personalized sales solutions.
Your daily tasks:
  • Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
  • Available positions: Permanent contracts.
  • Next integration dates: December 1st 2024
  • Work schedule:
    • Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
    • Working hours: 9am to 7:30pm Monday to Friday, 9am to 6:30pm on Saturday. No work on Sunday.
  • Compensation: Fixed + variable remuneration.
Advantages of Working at Disneyland Paris:
  • Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
  • Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
  • Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
  • Multicultural environment: Improve your language skills in a diverse workplace.
  • Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
  • Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
Is this position for you?
  • Are you interested in Customer Relations across different media (phone, email, social networks)?
  • Are you a good listener and able to provide friendly solutions?
  • Are you motivated by sales goals?
  • Are you comfortable using computer tools?
  • Experience in sales or customer relations would be an asset
Language requirements:
  • German: C1/C2
  • English: C1/C2
  • French: B1
Ready to bring the Disney magic to life? Apply now!
Additional Information:
  • Interviews will be conducted via video conference.
  • Please include your most recent resume.


其他資訊:

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.

Position is Long Term
#DLPCRC


關於 Disneyland Paris:

Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作，發揮多種職業所長。他們的使命：在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地！

創造夢想的過程中，蘊含多重責任。對於我們的度假村而言，長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾，當中有賴員工及持份者的持續參與

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 EURO DISNEY ASSOCIES SAS, 其所屬的業務部門是 Disneyland Paris。

申請 稍後繼續申請