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The Walt Disney Company. Be you. Be here. Be part of the story.

Be Part of the Story

Workforce Analytics Manager

申請 稍後繼續申請 Job ID 10088049 職位地點 布埃纳文图拉湖, 佛罗里达州, 美國 有意工作的公司 Walt Disney World Resort 張貼日期 2024/04/24

工作概要:

We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits and build the never-before-seen! Are you ready to join this team and make an impact?

The Transformation, Analytics & Strategy team is an internal team to Workforce Management that provides tools, reporting, systems, processes, and knowledge to optimize our workforce in an evolving and dynamic environment. We are the analytical center of excellence acting as the primary consultants within the Workforce Management organization and beyond – driving analytical and strategic work. We manage relationships across multiple levels of the Walt Disney World site – up to and including regular updates to the site President. We are expected to understand complex processes from end to end and to drive value through solution design, development, and implementation.

Our sophisticated technological skills and positive relationships, make our team the partner of choice for teams both in and out of Workforce Management!

What You Will Do

  • Lead and contribute to the design, development, testing and implementation of Workforce Management data solutions – including automation and data warehouse management – to influence and support Executive and client decision-making and insight

  • Lead change management and collaboration with system and data end users to identify opportunities for new capabilities in information, analysis, and reporting on large and complex data sets

  • Lead troubleshooting of both data and code quality issues

  • Design and analyze large data sets from multiple disparate data sources (current, and new); create and present an understandable, actionable result that drives important financial, legal (labor compliance), Labor Relations negotiations, and operational decisions

  • Maintain an up-to-date knowledge of relevant IT technologies and development methods/tools. This may involve attending seminars, training events and reading relevant journals and technical documentation. Maintain a good working knowledge of development technologies currently in use

  • Provide flexible, intuitive, and low-maintenance solutions and data storytelling for complex scenarios and time-consuming problems

  • Extend and enhance existing solutions through periodic review and quality control checks

  • Lead and train compliance and confidentiality regarding all communication, data, intellectual property, etc.

  • Demonstrate strong relationship management skills including but not limited to, mentoring and guiding peers and colleagues, communicating advanced analytical concepts to non-technical audiences, and influencing and building trust with key stakeholders with a variety of objectives.

  • Make day-to-day decisions within scope, and have an awareness of when an issue or decision should be escalated to leadership for direction or visibility

  • Be a subject matter expert/specialist within their scope of work resulting in them being the partner of choice for executives and key decision-makers

Required Qualifications & Skills

  • 4+ years of experience in data warehouse workspaces

  • Experience with data concepts like ETL, near-/real-time data, data ingest, data syndication, data curation, metadata, and workflow management.

  • Proficiency in SQL and database management systems (MySQL, MS SQL, PostgreSQL, Oracle, Snowflake)

  • Experience working with data manipulation and analytical tools (R, Dataiku, SSMS, PowerAutomate, PowerBI)

  • Familiarity with advanced analytics (AI, Statistical Analysis, Forecasting, Optimization, Machine Learning)

  • Solid understanding of data engineering, database security, backup, and recovery procedures

Preferred Qualifications

  • Prior Disney Experience

  • Workforce Management Experience

  • Experience with Python

Education

  • Bachelor's degree in Information Technology, Computer Science, Data Science, Operational Research, Industrial Engineering or related field or equivalent experience.

Additional Information

Disney offers benefits and a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

This job is located in Lake Buena Vista, FL

#DPEPMedia

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關於 Walt Disney World Resort:

自 1971 年開幕以來,華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日,來自世界各地數以億計的賓客均慕名而來,到訪這個奇幻之地,享受一趟迪士尼假期。透過創意、創新和科技的結合,度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承,透過無與倫比的細節和超卓的賓客服務,將迪士尼的魔法栩栩如生地呈現於賓客眼前。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc., 其所屬的業務部門是 Walt Disney World Resort

Walt Disney Parks and Resorts U.S., Inc. 是提供平等機會的僱主。申請人將獲考慮聘僱,而不分種族、膚色、宗教、性別、年齡、國籍、性取向、性別身份、殘疾、受保護退伍軍人身份或聯邦、州份或地方法律所禁止的任何其他基礎。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。

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