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Senior Media Engineer

申請 稍後繼續申請 Job ID 10103085 職位地點 布里斯托尔, 康乃狄克州, 美國 有意工作的公司 Disney Entertainment & ESPN Technology 張貼日期 2024/10/15

工作概要:

Overview:

Disney Entertainment & ESPN Technology (DEE) is to delight consumers worldwide with the news, entertainment, and sports content they want most, with more choice, personalization, and convenience than ever before.

Comprised of Disney’s international media businesses and the Company’s streaming and linear services, the DEE Engineering Services segment aligns technology, content, and distribution platforms to expand the Company’s global footprint to deliver world-class, personalized entertainment experiences to consumers around the world.

DEE Technology is responsible for The Walt Disney Company’s direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in conjunction with ESPN; Disney+, the Disney-branded direct-to-consumer streaming service; global advertising sales and ad technology for all of Disney’s media properties, including ABC, ESPN, Freeform, FX Networks, National Geographic, and the Disney Channels; HotStar, the leading over-the-top streaming service in India; and the Company’s majority ownership stake in Hulu.

Job Summary:

Disney Media Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency.

Disney Media Engineers often find themselves at the crossroads between hardware and software-based technology and must possess a comprehensive theoretical and practical understanding of the technology that powers the generation, monetization, and distribution of all forms of consumer- facing linear and digital video/audio content. Responsibility includes numerous systems such as Playout Technology, Studios, Production Control Rooms, Remote Production, Post-Production, Contribution/Distribution Systems, Networking, Cloud Compute, Production Software and Virtual Environment and more.
 

The Sr. Media Engineer is, simply put, is an expert engineer in the acquisition, production, and distribution of media content. They are well-versed in multiple technical standards and have hands-on experience in the sustainment of production systems.

The Sr. Media Engineers are part of a tiered sustainment model where incidents are escalated from a shared operations team (tier 1) to the Media Engineer II’s (tier 2) and beyond. They are able to tackle the most complicated technical issues, often spanning media software, networking and hardware troubleshooting with little assistance from senior engineers. The Sr. Media Engineer, while primarily focused on sustainment and incremental advancement of technology, may work on design/build projects that advance our overall business.

Responsibilities and Duties of the Role:

  • Respond to and resolve issues that affect acquisition, production, and content distribution across multiple DEE networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems.

  • Utilize system health and performance monitoring software and platforms; troubleshoot and participate in repairing system problems and failures, participates in maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services.

  • Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments.

  • Analyze and troubleshoot cloud platforms as necessary.

  • Performs upgrades to system hardware and software workflows under the supervision of a more experienced engineer or supervisor.

  • When required perform preventative maintenance on all broadcast systems and equipment, such as distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems and radio facilities to ensure optimum broadcast performance.

  • Participates in engineering projects at the direction of more experienced engineers.

  • Reviews and contributes to system/workflow documentation.

  • Support third-party service providers by enforcing the agreed upon scope of services within the various signed service agreements (i.e., full time, freelance, union agencies, maintenance providers, contractors, service providers, etc.).

  • Select, train, motivate and evaluate technical staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.

  • Support the procurement of equipment, supplies and materials for Media technology systems within budget guidelines; receive and maintain equipment and supplies.

  • Support long range planning for future media technology needs, including capital improvements, to enhance production and distribution capabilities.

  • Lead the development and implementation of policies and procedures regarding technology facilities with a focus on maximizing the integration of all systems to meet business, marketing, and entertainment goals.

  • Lead operational support of all activities related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise and other connected properties.

  • Participates in regular training and development objectives.

  • Extraordinary influencer who is skilled at connecting the dots at the organization, strategy, program, project, and event levels. Able to persuade and change the thinking of others without damaging relationships.

  • Comfort working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.

  • Able to operate with limited resources, exhibit dispassionate critical-thinking, and creatively solve problems. Motivated and inventive, always finds a way forward—eternal optimist with a committed drive for contributing and making a difference.

  • Any other duties needed to help achieve Business Objectives.

Minimum Qualifications:

  • 5+ years of previous and relevant experience in ensuring efficient sustainment, uptime, and overall stability of the technical environments of Media Engineering and live media production and distribution environments.

  • Expert level knowledge and experience with integrating, implementing, or refreshing broadcast control room equipment, including familiarity with modern broadcast cabling infrastructure used in broadcast environments.

  • Proficient with technologies like microservices, DevOps tools, design principles, practices, standards and guidelines

  • Scripting proficiency will be an advantage (Python, NodeJS, Bash, PowerShell)

  • Proficient in SMPTE standards for broadcast television and video production/streaming environments with a current certification such as not limited to ST 292M, ST 424M, ST 2110, ST 2059, IEE1588, ST 2022-7, SCTE-104, etc.

  • Advanced level knowledge and experience with on-prem and cloud-based storage and compute infrastructure platforms and current technological offerings. At least one foundational cloud certification required, including but not limited to Microsoft Certified: Microsoft Azure Fundamentals, CompTIA Cloud+, AWS Certified Solutions Architect – Associate.

  • Advanced level knowledge and experience with compression techniques such as MPEG2/4, HEVC, JPEG 2000, and JPEG XS.

  • Expert level knowledge and experience with Evertz software control systems such as frame control via VistaLink or Magnum, EQX/EXE routers, and their monitoring software VLPRO, SDVN, VIP, VUE, MVP.

  • Advanced level knowledge and experience with major media systems and the vendors that supply them in areas such as asset management systems, file-based workflows, media acquisition, transcoding/encoding, graphics, and NAS/SAN technologies

  • Expert level knowledge and experience with Nielsen (NACAT), VANC equipment, Linear Acoustics, and other related systems.

  • Expert level knowledge and experience with coordinated receiver decoders IRDs, core devices, edge devices, timing of video and audio systems, audio and video media file formats are a plus.

  • Ability to create, read and interpret AutoCad and other technical drawing/documentation tools.

  • Demonstrated advanced troubleshooting and sustaining in one or more of the following:

    • IP-based broadcast equipment including routers, switchers, audio boards, signal processers, encoder/decoder, video scalers, playback systems, etc.

    • Studio technology includes video walls, cameras, VR set technology, image processing systems, touch screens, lighting, etc.

    • File-based workflows like enterprise Media Asset Management systems (Cloud-based Cloud Compute or Local Network-based) including storage, compute, encode and distribution.

    • Production control systems such as Imagine Communications or Grass Valley automation systems, Avid, Adobe, Viz, Dalet, Riedel trunking, Lawo, Calrec, Evertz, Ross and others.

    • Transmission systems such as RF (Radio Frequency), Satellite Distribution, Fiber Distribution, etc.

    • Proven track record for troubleshooting and sustainment knowledge of AWS Infrastructures and other cloud-based technologies including S3/Glacier storage and cloud compute (EC2) services.

  • Physical requirements and work environment: Ability to climb ladders, work on raised structures and building roofs, operate areal lift platforms and have valid driver’s license.

Preferred Qualifications:

  • Bachelor’s Degree

#DisneyTECH

其他資訊:

DISNEYTECH


關於 Disney Entertainment & ESPN Technology:

Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發,同時幫助公司處於創新尖端,使公司能夠不斷利用技術增強故事講述和創造力,同時為其業務提供可擴展性、靈活性和效率。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC, 其所屬的業務部門是 Disney Entertainment & ESPN Technology

Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。

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