Assistant Restaurant Manager (Hotel Services – Western Cuisine)

工作概要:

Job Responsibilities:

• Assist the Restaurant Manager to oversee the day-to-day operations of the outlet to achieve customer service and financial goals
• Ensure that all safety and sanitation levels are upheld in accordance with all local regulations
• Deliver unprecedented personalization. Offer discreet recognition. Connect with guests’ passions and create memorable experiences
• Handle all guest inquiries and complaints in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
• Train the team on order taking, menu knowledge, proper selling and techniques
• Maintain constant supervision of associates regards to performance, product knowledge and grooming

Job Requirements:

• Minimum 5 years of relevant supervisory experience in restaurant, with at least 2 years in similar capacity
• Proven managerial abilities in people management, strategic planning and decision making
• Possess strong interpersonal and problem solving abilities
• Qualification of Hygiene Manager is preferred. Knowledge in different systems for operations (such as TMS, Kronos and Opera) would be considered as added advantages
• Strong sense in business acumen and food & beverage market trends
• High standards of professional manner with exceptional communication and presentation skills

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