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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Booking Advisor, M/F – Portuguese Market, Fixed-Term Contract

申請 稍後繼續申請 Job ID 878203BR 職位地點 Marne-la-Vallée, 法国 有意工作的公司 Disneyland Paris 張貼日期 2022/04/13

工作概要:

A chance to live a unique professional adventure by joining a young and dynamic team!
Your environment
The Disneyland Paris Customer Relations Center has more than 450 employees dedicated to Sales and Customer Relations. The teams handle requests by phone, email or social networks in 7 different languages (French, English, Dutch, German, Spanish, Italian and Portuguese).

Your mission:
You will embody the Disney magic by phone, email or social networks with Disneyland Paris visitors to inform them and improve their experience in organizing their stay.

You will therefore be required to:
- Identify the expectations of visitors and travel agents
- Advising and informing them by adapting to each language spoken (Dutch, English and/or French, German)
- Offer them personalized sales solutions

The position on a daily basis :
- Fixed salary + variable
- Telecommuting possible: 5 days of presence on site per month
- Positions to be filled on a permanent or fixed-term basis as of May 9
- Working hours :
9:15am to 7:30pm Monday to Friday / 9:15am to 6:30pm on Saturday / No work on Sunday

The advantages of the position at Disneyland Paris
- The Customer Relations Center is just a few minutes from public transportation and the Resort. It is located in the heart of Val d'Europe, a green and dynamic city about 40 minutes east of Paris.
- Each newcomer is sponsored and supported by his or her local management throughout the integration program.
- An 11 to 13-week training course alternating theory and practice is provided before the new employee takes up his or her position.
- The CRC team works in a multicultural environment, providing excellent opportunities to develop language skills.
- Many career opportunities (internal promotion or horizontal mobility) are available.



This position is for you if you :
- Have an interest in Customer Relations via different media (telephone, email and social networks)
- Are able to listen to customers and are able to propose solutions in a friendly manner
- Are motivated by a sales objective
- Are at ease with computer tools

And if you master :
English or fluent French (Level C1) as well as fluent portugese (Level C1).

基本條件:

其他資訊:

#DLPCRCJobs
Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.


關於 Disneyland Paris:

Disneyland® Paris 是一間令夢想成真的公司。我們的演藝人員在台前幕後工作,發揮多種職業所長。他們的使命:在我們的 2 個主題公園和 7 間酒店以及 Disney Village 為每位客人提供難忘的 Disney 體驗。我們團隊的熱情與熱心使我們公司成為歐洲首屈一指的旅遊目的地!

創造夢想的過程中,蘊含多重責任。對於我們的度假村而言,長期發展必須建基於可持續發展的旅遊模式。我們已許下重要的社會及環保承諾,當中有賴員工及持份者的持續參與

關於 The Walt Disney Company:

華特迪士尼公司,以及其附屬公司及隸屬機構,是頂尖多元化國際家庭娛樂及媒體企業,業務遍及以下範疇:媒體網絡、樂園及度假區、影城娛樂、消費產品與互動媒體。迪士尼在 1920 年代起步之初,只是一間卡通工作室,發展至今已成為娛樂界的翹楚。迪士尼昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事及體驗;其故事、人物和體驗於世界各地均家傳戶曉。我們在 40 多個國家地區營運業務,僱員及演藝人員攜手協力,創造全球和當地都珍愛的娛樂體驗。

此职位隶属于 EURO DISNEY ASSOCIES SAS, 即我们称为 Disneyland Paris 业务的一部分。

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