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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Sr Representative, Philanthropy Ops

申請 稍後繼續申請 Job ID 884252BR 職位地點 伯班克, 加利福尼亚州, 美國 / 纽约, 纽约州, 美國 有意工作的公司 The Walt Disney Company (Corporate) 張貼日期 2022/03/30


At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks including Disney+.

The Enterprise Social Responsibility team is an important part of The Walt Disney Company’s story. We are responsible for defining the Company’s global CSR and ESG philosophy, strategy, and priorities, including oversight of philanthropy and sustainability. Disney has a long and enduring social responsibility legacy and believes social responsibility is a long-term investment that serves to strengthen our operations and competitiveness in the marketplace, enhance risk management, attract and engage talented employees, and maintain our reputation. Disney is committed to providing comfort, inspiration, and opportunity to children and families around the world through cash and in-kind contributions, volunteerism, and our signature social impact programs, and to reducing our environmental footprint and focusing on conservation as we operate and grow our businesses.

Corporate Social Responsibility is looking for a talented software expert to join a team of system specialists administering CyberGrants, a SaaS solution that is the global enterprise-wide system of record for Disney’s charitable contributions, employee volunteerism, and matching gifts. This team is responsible for enhancing and sustaining the system and supporting its users.


  • Perform technical system sustainment
  • Maintain system data integrity
  • Provide operational program services
  • Respond to system-related needs in all areas of system functionality: contribution management, Disney VoluntEARS, Disney Conservation Fund, matching gifts, organization nominations, and all programs and processes powered by the platform
  • Collaborate with other system admins to implement and support system enhancements designed to simplify and improve user experience
  • Perform user training and prepare training guides and reference documentation
  • Collaborate with system manager to provide feedback, make recommendations, and develop solutions based on system usage, process assessment, user feedback, and program manager requests
  • Maintain prioritized system and program maintenance schedule for updates and support required at specific times throughout the year to manage philanthropic programs and business processes
  • Collaborate with CyberGrants, Disney I.T. resources, program managers, and other stakeholders as needed to accomplish tasks in a timely, efficient and accurate manner
  • Respond to user questions and issues. Develop training materials and conduct training sessions for new users or when new system-wide functionality, enhancements, or business processes are implemented
  • Cross-train with CyberGrants admin team members performing key roles in critical areas such as SAP processing, Excel and Tableau reporting, and other key stakeholder support services. Maintain familiarity, present, and participate in cross-training to develop a skill-set across all aspects of the CyberGrants system as well as integrated systems (e.g. SAP AP feed, SAP & Workday HR feeds, park ticket system feed, etc.)


  • Minimum 3 years professional/related experience
  • Knowledge and experience with web development and design, HTML, Javascript, and CSS
  • Knowledge and experience with Tableau and Microsoft products, especially Excel
  • Experience with database management
  • Project and process management skills
  • Experience with customer service
  • SAP experience a plus
  • Ability to multi-task, problem-solve, be organized, work independently, attention to detail, work under deadlines
  • Ability to build strong professional relationships and interact comfortably with all levels of management
  • Professional demeanor and flexible approach to shifting priorities
  • Demonstrate excellent verbal and written communication skills


Bachelor’s degree in computer science, information technology, or equivalent experience



關於 The Walt Disney Company (Corporate):

在 The Walt Disney Company (Corporate),你會看到公司強大品牌背後各業務如何融會交流,建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子,你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜,同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

華特迪士尼公司,以及其附屬公司及隸屬機構,是頂尖多元化國際家庭娛樂及媒體企業,業務遍及以下範疇:媒體網絡、樂園及度假區、影城娛樂、消費產品與互動媒體。迪士尼在 1920 年代起步之初,只是一間卡通工作室,發展至今已成為娛樂界的翹楚。迪士尼昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事及體驗;其故事、人物和體驗於世界各地均家傳戶曉。我們在 40 多個國家地區營運業務,僱員及演藝人員攜手協力,創造全球和當地都珍愛的娛樂體驗。

此职位隶属于 Disney Worldwide Services, Inc., 即我们称为 The Walt Disney Company (Corporate) 业务的一部分。

Disney Worldwide Services, Inc. 是機會均等的僱主。申請人將獲考慮聘僱,而不分種族、膚色、宗教、性別、國籍、性取向、性別身份、殘疾或受保護退伍軍人身分。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。

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