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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Host/ Hostess, Houseperson

申請 稍後繼續申請 職位編號 577339BR 職位地點 上海, 上海, 中國內地 有意工作的公司 Shanghai Disney Resort 張貼日期 2020/10/26

工作概要:

Within a core department, your role as a Houseperson will directly influence the guest experience. A Houseperson is responsible for overall cleaning and maintenance of guest rooms and replenishing items such as linens, amenities and various supplies. Areas of responsibility include but are not limited to: cleaning guest corridors, windows, carpets, backstage linen and storage rooms and maintaining supply inventories. As a Houseperson, you will create magical experiences for guests at Disney hotels through the fine details.

職責:

  • Daily Tasks include some or all of the following: Taking inventory of Guest supplies, delivering requested items to the Guests room, picking up and delivering Guests' valet laundry
  • Timely trace the status of assigned rooms and finish the work sheet
  • Provides deep cleaning of Guest corridors and carpeted areas
  • Takes inventory in the linen closet of guest supplies
  • Solve the problems and answer guests’ questions if necessary
Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.
  • Support guest flow in general, including in different locations
  • Assist guests with directions, answer questions, provide information and solutions as needed
  • Support cleaning work areas and guest areas
  • Assist logistics and stocking
  • Keep Shanghai Disney Resort clean by picking trash

基本條件:

  • Good communication skills and service mindset
  • Can accept repetitive indoor room cleaning responsibilities
  • Can work in a very fast-paced environment with a heavy workload
  • Have to work with chemicals and cleaning materials (cleaning supplies and equipment)
  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work three shifts)

其他資訊:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.
* Specific benefits vary between different roles and may be adjusted according to company policy.
* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

Employment Benefits:
  • Salary: your salary consists of a base salary + service bonus + floating year-end bonus
  • Social Insurance: You are entitled to five social insurances and one housing fund
  • Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy
  • Catering subsidy: You are entitled to one free meal per day on days that you are working
  • Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance
  • Vacation: You are entitled to paid annual leave and paid sick leave
  • Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance
  • Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Health checkup: You are entitled to a free health checkup once a year

Learning and development opportunities:
  • Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.
  • Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.
  • Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.

Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.


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關於 Shanghai Disney Resort:

Shanghai Disney Resort 是中國內地第一個 Disney 度假村,讓各位親朋好友聚頭,投入充滿奇幻、想像、創意和冒險的新世界。Shanghai Disney Resort 之中包括 Shanghai Disneyland 主題公園、兩間主題酒店、大型購物餐飲及娛樂區域 Disneytown、百老匯式劇院、星願公園,以及其他戶外休閒區域。Shanghai Disney Resort 演藝人員為客人提供世界級服務,以真正的文化接觸和專為中國人民量身定製的主題,在度假村帶來栩栩如生的經典 Disney 故事和人物。Shanghai Disney Resort 為每個人提供激動人心的冒險之旅,鬱鬱葱葱的花園讓客人放鬆身心、豐富互動體驗。

關於 The Walt Disney Company:

華特迪士尼公司,以及其附屬公司及隸屬機構,是頂尖多元化國際家庭娛樂及媒體企業,業務遍及以下範疇:媒體網絡、樂園及度假區、影城娛樂、消費產品與互動媒體。迪士尼在 1920 年代起步之初,只是一間卡通工作室,發展至今已成為娛樂界的翹楚。迪士尼昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事及體驗;其故事、人物和體驗於世界各地均家傳戶曉。我們在 40 多個國家地區營運業務,僱員及演藝人員攜手協力,創造全球和當地都珍愛的娛樂體驗。

這個職位隸屬於 Shanghai International Theme Park Company Limited, 其所屬的業務部門是 Shanghai Disney Resort

特定福利因應不同職位而異,且可能根據公司政策而有所調整。上海迪士尼度假村不收取提交求職申請的費用,且並無授權任何個人或公司收取費用。請查看我們的官方渠道或平台,以了解最相關的招聘資訊。

本公司政策規定須為所有員工及求職者提供平等機會,而不論種族、宗教、膚色、性別、家庭狀況、性取向、民族血統、年齡、婚姻狀況、受保護退伍軍人身份、智力或身體殘疾、懷孕、國籍∕族裔、外來員工身份、傳染病帶菌者狀況或法律規定範圍內的任何其他類別人士。這項政策中的「平等就業機會」適用但不局限於:招聘與僱傭、晉升、降職、調任、裁員/解僱、薪酬及其他報酬形式、教育及培訓。

申請 稍後繼續申請