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Disney Store: Associate General Manager

申請 稍後繼續申請 職位編號 734417BR 職位地點 纽约, 纽约州, 美国 有意工作的公司 Disney Store 張貼日期 2019/12/18


The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is an affiliate of Disney Consumer Products, the business segment that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Europe. In addition there are 2 online stores; disneystore.com and disneystore.co.uk. Each Disney Store location offers a magical shopping experience that can only be delivered by Disney (NYSE: DIS), one of the world's largest and most successful entertainment companies.


The Associate General Manager's primary responsibility is executing the day-to-day action plans developed by the General Manager to provide an effective and efficient store operation. • Develops strategy and translates into specific priorities, objectives and action plans • Oversees and executes all cash wrap processes requiring management approval • Models, encourages and demonstrates behaviors on the sales floor • Monitors cash wrap to ensure customers are served in accordance with customer service policies and cashier guidelines • Creates development and training plans for direct reports • Shares feedback from guests to leadership team to improve overall guest experience • Reviews changes to Cast Members/ sales associate’s availability and manages staff schedules • Monitors the store fund (i.e., safe and registers) to ensure the store has appropriate funds for daily/weekly business needs • Ensures store is a neat, clean and safe environment for all cast members and guests • Ensures participation in community involvement to drive brand awareness and loyalty • Communicates feedback to upper management regarding sales and sales-support team member performance • Maintains company standards of neat, clean and organized sales floor and cash wrap • Provides on-the-job training to all cast members/ sales associates on company initiatives and standards to ensure that everyone fully understands company direction • Creates teams and partnerships with all members of the leadership team • Supervises some of the leads and Cast members as determined by General Manager


• Must be at least 18 years old • Ability to lift boxes weighing up to 40 lbs • Ability to climb a ladder • Minimum 3 years retail management experience, or equivalent Store Management experience in a high volume locations • Open availability and flexibility to work nights and weekends, including opening and closing shifts to meet the needs of the business • Ability to follow written and verbal instruction • Ability to communicate effectively with staff and management, even under pressure • Ability to listen to feedback and take constructive action • Ability to demonstrate excellent customer service when on the sales floor • Ability to motivate cast members/sales associates to proactively perform replenishment tasks which result in the customers satisfaction • Ability to create a positive work environment • Passion for Product knowledge, customer service and selling


• Bilingual


• Minimum high school education or equivalent

關於 Disney Store:

迪士尼商店於 1987 年開業,售賣包括獨家產品系列在內的優質產品,為迪士尼的主要娛樂提案及迪士尼、彼思、星球大戰及 Marvel 的人物作支援及宣傳。shopDisney.com 是適合所有年齡層顧客的電子商貿熱點,提供一系列分別來自迪士尼商店、迪士尼消費產品授權商、全球系列及合作計劃和迪士尼樂園及度假村的精選最佳產品,其中包括時尚服飾及配飾、玩具、家居及收藏品。迪士尼商店及 shopDisney 為客戶呈獻的魔幻購物體驗,只能在迪士尼這個世界一大成功娛樂公司中找到。迪士尼商店目前在北美有超過 240 間,在日本則有超過 40 間;中國上海有 2 間(包括 1 間旗艦店),另於丹麥、法國、德國、愛爾蘭、意大利、葡萄牙、西班牙及英國設有超過 70 間。

關於 The Walt Disney Company:

華特迪士尼公司,以及其附屬公司及隸屬機構,是頂尖多元化國際家庭娛樂及媒體企業,業務遍及以下範疇:媒體網絡、樂園及度假區、影城娛樂、消費產品與互動媒體。迪士尼在 1920 年代起步之初,只是一間卡通工作室,發展至今已成為娛樂界的翹楚。迪士尼昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事及體驗;其故事、人物和體驗於世界各地均家傳戶曉。我們在 40 多個國家地區營運業務,僱員及演藝人員攜手協力,創造全球和當地都珍愛的娛樂體驗。

這個職位隸屬於 Disney Store USA, LLC, 其所屬的業務部門是 Disney Store

Disney Store USA, LLC 是機會均等的僱主。申請人將獲考慮聘僱,而不分種族、膚色、宗教、性別、國籍、性取向、性別身份、殘疾或受保護退伍軍人身分。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。

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