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Director, Revenue Management and Analytics

申請 稍後繼續申請 職位編號 786080BR 職位地點 大屿山, 香港 有意工作的公司 Hong Kong Disneyland Resort 張貼日期 2021/04/21

工作概要:

We are seeking a collaborative and inspiring leader to serve as Director, Revenue Management and Analytics for Hong Kong Disneyland (“HKDL”). Reporting to the Chief Financial Officer, the Director will lead the team responsible for strategies and tactics to drive profitable visitation to the theme park and resorts by developing and communicating business forecasts and driving revenue management and pricing strategies for the theme park, hotels, food & beverage (“F&B”), as well as merchandise businesses which maximize revenue growth and profitability for the resort. The leader also develops long-term strategic plans for the resort’s expansion and development, including providing insights on new attractions, entertainment, hotels, food and merchandise locations from a revenue perspective.

職責:

  • Lead and develop the team responsible for HKDL’s revenue management, pricing, and business forecasting strategy and execution across all revenue-generating functions in HKDL including theme park, hotels, merchandise, F&B, and etc
  • Provide the organization with actionable insights regarding revenue drivers to improve profitability while meeting local and regional strategies. Provide guidance to the leadership team on pricing and longer term profitability decisions making
  • Lead the near term and long range revenue drivers planning process – Including the development of Annual Operating Plan and Long Range Plan – by providing insight to future market demand, sales volumes and revenues
  • Oversees the application of analytics to predict consumer behavior, as well as optimizing price, promotion, product availability (e.g. hotels and F&B table service inventories), sales volume, cost, and yield in order to maximize revenue growth
  • Develop and drive HKDL’s short and long term pricing strategies based on business strategies, goals, opportunities, consumer insights and analytics
  • Develop and provide accurate short term and long term forecasts for theme park attendance, resort occupancy and revenue per capita in different revenue-generating functions
  • Utilize forecasting, revenue yield and pricing best practices from Disney Parks, Experiences and Products (“DPEP”) sites around the world and share local / regional learnings with the DPEP segment partners. Create and maintain business relationships with key internal / external business partners to identify opportunities to improve long term company profits as well as execute the plans on a daily basis
  • Talent development include the grooming of future successor(s) and strategies to attract, develop, empower, retain and motivate team members. Motivate and coach team members to balance a data-driven analytical approach with creative problem solving and effective communications to build trust with clients, partners and stakeholders so that complex issues can be effectively defined and holistic solutions delivered
  • Facilitate an inclusive culture that fosters diversity, exhibits integrity, collaboration, empowerment and trust

基本條件:

  • Bachelor’s degree
  • Minimum of 10+ years of progressive leadership experience in revenue management, pricing, planning, business forecasting or related field
  • Authentic, persuasive and inclusive leader who has a track record of developing a highly skilled, collaborative and influential team
  • Proven experience in quantitative analysis – specifically, economics, mathematics and statistics, or other statistical modeling based field of study
  • Broad understanding of analytical tools / techniques and business principles, deep understanding of multiple lines of business revenue drivers, highly detail oriented
  • Demonstrated strong business acumen. Excels in identifying new areas of opportunity and displays keen ingenuity in anticipating and meeting unexpected situations
  • Skillful and impactful communicator (verbal and written) with ability to deliver presentations to senior executives with poise, confidence and authentic style
  • Proven ability to prepare the organization to anticipate, predict and react to diverse needs of our consumers
  • Proven ability to establish relationships, trust and credibility. Follow through on decisions and advance critical work in a highly collaborative manner. Exceptional influencing and partnering skills with ability to integrate diverse and at times opposing points of view to desired resolution
  • Possess unquestioned ethics and integrity

理想條件:

  • Master’s Degree
  • Experience in theme park and / or travel and tourism industry

其他資訊:

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關於 Hong Kong Disneyland Resort:

香港迪士尼樂園度假區致力為不同國籍及年齡的賓客呈獻與別不同的迪士尼奇妙體驗。香港是全球第五個設有迪士尼樂園的城市,其優美景致、活力及多元文化啟發幻想工程師創造出多個香港迪士尼樂園獨有的遊樂設施。

香港迪士尼樂園共有七個主題區:包括探險世界、幻想世界、灰熊山谷、美國小鎮大街、迷離莊園、明日世界及反斗奇兵大本營。主題區內設有主題遊樂設施、娛樂表演、互動體驗、餐飲服務、商品店舖及小食亭。此外,樂園每天帶來巡遊表演及夜間活動節目。而度假區內設有三間主題酒店,包括香港迪士尼樂園酒店、迪士尼探索家度假酒店、迪士尼好萊塢酒店。

至今,樂園度假區已接待逾千萬本地及海外賓客,而據香港旅遊業統計顯示,打從2006年起樂園已是香港五大最受旅客歡迎的景點之一。

關於 The Walt Disney Company:

華特迪士尼公司,以及其附屬公司及隸屬機構,是頂尖多元化國際家庭娛樂及媒體企業,業務遍及以下範疇:媒體網絡、樂園及度假區、影城娛樂、消費產品與互動媒體。迪士尼在 1920 年代起步之初,只是一間卡通工作室,發展至今已成為娛樂界的翹楚。迪士尼昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事及體驗;其故事、人物和體驗於世界各地均家傳戶曉。我們在 40 多個國家地區營運業務,僱員及演藝人員攜手協力,創造全球和當地都珍愛的娛樂體驗。

這個職位隸屬於 Hong Kong Disneyland Management Limited, 其所屬的業務部門是 Hong Kong Disneyland Resort

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