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Be Part of the Story

Associate Manager, Marketing (Loyalty Program)

申請 稍後繼續申請 Job ID 10097243 職位地點 大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 張貼日期 2024/08/19

工作概要:

Responsibilities:

  • Assist to formulate marketing strategies to drive annual pass (Magic Access) business with effective acquisition and retention tactics.
  • Assist to plan and execute annual operation plan with customer engagement initiatives and campaigns to members’ visitation and spending, by partnering with cross functional teams, including Revenue Line of Businesses, Revenue Management and Analytic team, Market Strategy Team, Activation Team, CRM Team, Consumer Database Team, and external agencies.
  • Conduct data analysis and provide insights to drive Magic Access program performance and member engagement. Utilize data-driven approaches to segment and target members effectively, improving personalized communications and marketing campaigns.
  • Collaborate with cross-functional teams to implement business initiatives and promotional activities. Monitor and analyze program metrics and KPIs, identifying areas for improvement and recommending actionable solutions.
  • Support the development of budgets and financial forecasts, ensuring efficient allocation of resources to maximize ROI.
  • Conduct regular market research and stay updated on industry trends to recommend innovative approaches for driving business growth through annual pass program.

Requirements:

  • Bachelor’s degree holder, majoring in Marketing or Business
  • Min of 8 years of relevant experience in loyalty program management, marketing, or related roles is preferred
  • Proven experience in loyalty program management, marketing, or related roles, preferably within the banking, hospitality, telecommunications, property developer or Fast-moving consumer goods (FMCG) industry.
  • Proficiency in developing marketing strategies and campaigns to drive business growth, with a strong emphasis on member acquisition, revenue generation, and visitation.
  • Strong analytical skills with the ability to interpret data, conduct market research, and generate actionable insights to drive business growth through the loyalty program.
  • Highly organized, result-driven and self-motivated
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams including Legal, senior stakeholders, external partners, and vendors.
  • Fluent in written & spoken Cantonese , English & Mandarin

HKProfessional #LI-AI1



關於 Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中,在八個不同園區可盡情探索,親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店,令旅程更加完美。香港迪士尼樂園全心投入服務香港社區,致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務,關愛社會上有需要人士和家庭,啓發兒童和青少年的創意,更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited, 其所屬的業務部門是 Hong Kong Disneyland Resort

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