度假區熱線中心代表(夜間) - 全職 (港幣$3,000迎新獎金)

工作概要:

Welcome Reward HK$3,000* will be paid to new employees upon the successful completion of 3-month probation period.
*Terms & Conditions to be applied

At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role.

This position requires overnight duty upon completion of on-the-job training and job shadowing. Shift hours will be from 10:45pm to 8:15am, job holder of this position will be entitled to Frontline Transportation Allowance and Overnight Shift Premium. Monthly base salary including allowance up to HK$24,000.

職責:

• Handle high volume of phone calls, which may be called for different purposes, from our Guest
• Provide one-stop excellent Guest services promptly
• Operate Resort Call Center systems and applications in an accurate and efficient manner

基本條件:

• Ability to speak fluent Cantonese, English, and Putonghua. (Non Chinese speaking candidates are welcome!)
• Ability to reflect a professional image while maintaining Guest privacy
• Good team player, self-initiative and strong sense of responsibility
• Full-Time availability is required. This role is Full-Time and requires full availability for any shift, including overnight shifts

理想條件:

• Overnight shift is required
• Preferably with previous work experience in Hotel, customer services, or tourism industry
• Preferably with tertiary education qualification from Hotel, Hospitality or Tourism Management courses
• Preferably with computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing

＃LI-DNI

其他資訊:

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application in ENGLISH by clicking “Next” on each page, then “Submit” on the final page.

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